Vindsol > After Sales Support

After Sales Support

Maintenance of Heat Pumps

A heat pump’s lifespan is approximately 10 to 15 years or more. With proper maintenance, their life can be extended to up to much more years. They do require regular maintenance: once a year, you should check certain details of the system yourself, and you shall have the professional installer needs to have the system a look every year once the warranty period is over. After the check-up, the installer should leave written details of the system’s condition and any indications for possible future issues.


Servicing should be undertaken by a qualified engineer. It is important that the evaporator matrix is clear of debris as any build up could significantly affect the performance of the heat pump.


VINDSOL Air Source Heat Pumps are guaranteed for two years from the date of purchase (excluding consumable items), subject to being serviced annually and installed in accordance with the manufacturer’s instructions. This warranty can also be extended to 3 years for an additional fee. See the VINDSOL Installation manual for further details. On completion of the installation all VINDSOL Air Source Heat Pumps must be commissioned and the guarantee registration form returned to Vindsol India.

After sales service

For peace of mind, all VINDSOL Air Source Heat Pumps are backed by VINDSOL’scomprehensive service operation and in the unlikely event of a problem occurring, your installer should telephone our Customer Service number

Why do I need to service / maintain my Heat Pump ?

You service your car, why not your heat pump?

Once your new heat pump is installed it is important to keep it running at optimal performance.

As a owner, you shall include few basic things like cleaning the air intake side of your heat pump, cleaning and removal of any obstructions on the fan side. Please ensure the system is OFF when you do these basic things by yourself.

To ease it out, you shall opt for our service department staffed with expert technicians who handle your service and yearly maintenance calls. Ask about our Maintenance Program to ensure optimal efficiency and operation of your new heat pump.

Over time your heat pump will start to build up debris and dander on both the indoor and outdoor coils that will reduce efficiency and shorten the life of the unit if not cleaned and serviced. A heat pump is constantly pulling air (and anything in it) over both the indoor and outdoor coils and as such debris builds up over time that needs to be cleaned out (like an air filter on a car).

How do you know that you have to contact Vindsol team for your heating issues? What are the indicators?

  • Do you see or feel any abnormalities in the system operation?
  • Is your indoor or outdoor unit too noisy when compared to the time of installation?
  • Does your system run all the time?
  • Do you feel that the system has aged and is time for upgradation?
  • Is your unit’s warranty expired?

Are you thinking of Technological upgradation?

  • Do you have a solar system and you want to reduce the electricity bill because of the electrical backup in solar system?
  • Do you have a solar/oil fired/gas fired existing system and want to upgrade to latest technological system supporting greener environment?


To request service, please call our VINDSOL service team on :+91 90080 56699

You do not have your heat pump installed by Vindsol team ?

No problem! We will have a site visit / photo and support you from the overall system point of view by service feasibility study, servicing or alternative solutions to benefit you on long term.

This website uses cookies and asks your personal data to enhance your browsing experience.